Developed modular approach to contracts for various application and professional services provided by publicly-traded software-as-a-service vendor (Master Services Agreement and Service Attachments).

Developed forms of services agreements for Web site optimization, financial services, web analytics, online video advertising management, and lead generation software-as-a-service clients.

Successfully negotiated (on behalf of software-as-a-service clients) in excess of $250 million worth of services agreements with Fortune-500 customers in the financial services, content/media, business-to-business, and retail vertical markets.

Favorably settled multidistrict federal privacy litigation and successfully guided client through FTC and state government agency investigations.

Audited and revised forms of Services Agreement for social media marketing and human resource management software-as-a-service clients.